Last Updated: 2026 | Upgrade Dream Home is committed to
protecting your privacy.
1. Information We Collect
We collect personal information including your name, email address, phone
number, mailing address, date of birth, property details, and project preferences when you
request consultations, subscribe to newsletters, or contact us.
2. How We Use Your Information
Your information is used to provide renovation estimates, schedule
consultations, communicate project updates, send newsletters and promotional offers, improve our
services, and comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies to enhance website functionality, analyze site traffic,
remember user preferences, and personalize content. You may disable cookies through browser
settings, but this may affect website functionality.
4. Third-Party Sharing
We do not sell your personal information. We may share data with trusted
contractors, suppliers, and service providers necessary to complete your project. All third
parties are contractually obligated to protect your data.
5. Data Security Measures
We implement industry-standard security measures including SSL encryption,
firewalls, regular security audits, access controls, and employee training to protect your
personal information from unauthorized access.
6. Data Retention Policy
We retain personal information for as long as necessary to fulfill the
purposes outlined in this policy, typically 7 years for client records due to warranty
obligations, or as required by law.
7. Your Rights and Choices
You have the right to access, correct, delete, or export your personal
information. You may opt out of marketing communications at any time by clicking unsubscribe
links or contacting us directly.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not
knowingly collect personal information from minors. If we discover such data, we will delete it
immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than
your own. We ensure appropriate safeguards are in place to protect your data in accordance with
applicable privacy laws.
10. Email and SMS Communications
By providing your email and phone number, you consent to receive transactional
messages about your projects and promotional communications. Standard message and data rates may
apply. You can opt out at any time.
11. Sensitive Information
We do not collect sensitive personal information such as Social Security
numbers, financial account passwords, or health information. Please avoid sharing such data
through our contact forms.
12. Breach Notification
In the event of a data breach affecting your personal information, we will
notify affected individuals and relevant authorities within 72 hours of discovery, as required
by applicable data protection laws.
13. Third-Party Links
Our website may contain links to external sites. We are not responsible for
the privacy practices or content of third-party websites. We encourage you to review their
privacy policies before providing information.
14. California Privacy Rights
California residents have additional rights under the CCPA, including the
right to know what personal information is collected, request deletion, and opt out of sale of
data. Contact us to exercise these rights.
15. Policy Updates and Contact
We may update this Privacy Policy periodically. Changes will be posted with a
revised effective date. For privacy concerns or to exercise your rights, contact us at
contact@upgradedreamhome.com or call +1 (907) 745-0175.
